Terms of Service

OVERVIEW

Welcome to SheetFlow! The terms “we”, “us” and “our” refer to SheetFlow. SheetFlow operates this store and website, including all related information, content, features, tools, digital products, and services (collectively, the “Services”) to provide you with access to curated digital content and software-based offerings.

The Services are powered by Shopify, which enables us to operate our store and process transactions.

These Terms of Service (“Terms”) govern your access to and use of the Services. By accessing, purchasing, downloading, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use the Services.

SECTION 1 - ACCESS AND ACCOUNT

You confirm that you are at least the age of majority in your jurisdiction. If you allow minors to use the Services through your account or devices, you remain fully responsible for their activity.

To access certain digital products or SaaS features, you may be required to create an account and provide accurate information including email, billing details, and payment information.

You agree:

  • All information provided is accurate and up to date
  • You will maintain the confidentiality of your login credentials
  • You are responsible for all activity under your account
  • Accounts are non-transferable and may not be sold or shared

We reserve the right to suspend or terminate accounts that violate these Terms.

SECTION 2 - DIGITAL PRODUCTS & LICENSE

All products sold through SheetFlow are digital goods, downloadable content, software access, or SaaS-based services.

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the digital product for personal or internal business use only, unless otherwise stated.

You agree not to:

  • Resell, redistribute, sublicense, or share products
  • Copy or reproduce any part of the Services
  • Reverse engineer, modify, or exploit SaaS functionality
  • Use products for commercial resale or competing services

We reserve the right to update, modify, or discontinue any digital product or service at any time.

SECTION 3 - DELIVERY OF DIGITAL GOODS

All products are delivered electronically.

Delivery may include:

  • Instant download links
  • Email delivery
  • Account-based access
  • SaaS dashboard access

You are responsible for ensuring correct email and account details. We are not responsible for delivery failures caused by incorrect information or spam filters.

SECTION 4 - ORDERS

All orders constitute an offer to purchase digital products or services. We reserve the right to accept or reject any order at our discretion.

Once an order is processed and access is granted (download, email delivery, or account activation), the order is considered fulfilled and completed.

SECTION 5 - REFUND POLICY (DIGITAL GOODS ONLY)

Due to the nature of digital products and instant access delivery, all sales are final unless otherwise stated.

Refunds may only be granted in limited cases such as:

  • Duplicate purchase
  • Technical failure preventing access that cannot be resolved
  • Incorrect product delivery (wrong file or access provided)

We do NOT offer refunds for:

  • Change of mind after purchase
  • Lack of use or satisfaction
  • Incompatibility with your system or expectations
  • Failure to read product descriptions
  • Accidental purchases after access is granted

All refund requests are reviewed on a case-by-case basis.

If approved, refunds are processed to the original payment method within 10 business days. Processing times may vary depending on your payment provider.

SECTION 6 - PRICES AND BILLING

Prices may change at any time without notice. The price displayed at checkout is the final price.

You agree to provide accurate payment information and authorize us to charge your selected payment method for all purchases.

All applicable taxes may be added depending on your location.

SECTION 7 - NO WARRANTY FOR DIGITAL SERVICES

All digital products and SaaS services are provided “as is” and “as available.”

We do not guarantee:

  • That services will be uninterrupted or error-free
  • That results will meet your expectations
  • That software compatibility will be universal

SECTION 8 - INTELLECTUAL PROPERTY

All content, software, designs, dashboards, code, documentation, and materials are owned by SheetFlow or its licensors.

You are granted no ownership rights.

You may not:

  • Copy or reproduce any content
  • Redistribute or sell access
  • Use materials in competing products

SECTION 9 - TERMINATION OF ACCESS

We reserve the right to suspend or terminate access to any user who violates these Terms.

Upon termination:

  • Your license to use the product immediately ends
  • Access to SaaS tools or downloads may be revoked
  • No refunds are issued for violations

SECTION 10 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, SheetFlow is not liable for any indirect, incidental, or consequential damages arising from use of our digital products or SaaS services.

SECTION 11 - GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where SheetFlow operates.

SECTION 12 - CONTACT

For support or inquiries: sheetflow.support@gmail.com