We aim to keep our refund process simple, fair, and transparent. If something isn’t right with your purchase, we’re here to help.
Refunds may be approved in the following situations:
- You were charged incorrectly or duplicated payments occurred - The product or service was not delivered or access was not granted - The service is not functioning as described due to a technical issue on our side - A valid refund request is submitted within 7 days of purchase and no significant usage has occurred
Refunds are reviewed case by case at our discretion.
Refunds:
Once we receive and review your request, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may take additional time to process and post the refund.
Refund Processing Time:
After approval, refunds are typically processed within 10 business days. However, timing may vary depending on your payment provider.
- Refunds are always sent back to the original payment method - Processing time depends on your bank or card issuer - Delays may occur outside of our control
Non-Refundable Situations:
Refunds will not be granted in the following cases:
- Digital access, download, or usage has already been granted - Requests made after the refund eligibility period (7 days) - Violation of our Terms of Service - Fraudulent or abusive refund requests
Need Help With a Refund?
If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us.
