Privacy Policy
Last updated: April 13, 2026
SheetFlow operates this store and website, including all related information, content, features, tools, digital products, downloadable content, and software-based services (collectively, the “Services”). SheetFlow is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, store, and disclose your personal information when you:
- visit or browse our website
- create an account
- purchase or access digital products
- download files or access SaaS tools
- contact customer support
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs data handling practices.
By using our Services, you agree to the practices described in this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
We collect personal information necessary to provide digital products and SaaS access.
A. Information You Provide
- Name, email address
- Support messages and communications
- Purchase and order history
2. HOW WE COLLECT INFORMATION
We collect data:
- Directly from you (checkout, account creation, support)
- Automatically through our website and SaaS platform
- Through Shopify and payment processors
- Through analytics and security tools
3. HOW WE USE YOUR INFORMATION
We use your information strictly for operating a digital product and SaaS-based business, including:
A. Providing Digital Services
- Delivering downloadable products
- Granting SaaS access and accounts
- Managing licenses and subscriptions
- Processing payments and order fulfillment (digital delivery)
B. Account & Service Management
- Creating and maintaining your account
- Authenticating login access
- Managing usage limits and permissions
- Providing customer support
C. Security & Fraud Prevention
- Detecting unauthorized access
- Preventing abuse of digital products
- Monitoring suspicious activity
- Enforcing license restrictions
D. Communication
- Sending purchase confirmations
- Providing access instructions
- Sending updates about purchased products
- Responding to support requests
E. Marketing (Optional)
- Sending promotional emails (if opted in)
- Retargeting ads based on site activity
- Improving product recommendations
4. DIGITAL PRODUCT ACCESS & USAGE DATA
Since we provide digital goods and SaaS access:
We may track:
- Login activity
- File downloads
- API or feature usage (if applicable)
- License validation
- Account sharing or abuse detection
This data is used to enforce licensing and improve service reliability.
5. HOW WE SHARE INFORMATION
We may share personal data only when necessary:
A. Service Providers
- Shopify (store hosting & checkout)
- Payment processors
- Cloud storage providers
- Email and support systems
- Analytics and security tools
B. Legal & Compliance
- To comply with legal obligations
- To prevent fraud or abuse
- To enforce Terms of Service
C. Business Operations
- In case of merger, acquisition, or restructuring
We do NOT sell your personal data.
6. SHOPIFY DATA PROCESSING
Our store is hosted on Shopify. Shopify processes your data to:
- Enable checkout and account functionality
- Improve platform performance
- Provide fraud prevention tools
Shopify may process data globally. For more information, see Shopify’s Privacy Policy.
7. COOKIES & TRACKING
We use cookies to:
- Keep you logged in
- Remember preferences
- Analyze usage patterns
- Improve SaaS performance
- Run marketing campaigns
You may disable cookies in your browser, but some features may stop working.
8. DATA RETENTION
We retain your data only as long as necessary to:
- Provide digital products and SaaS access
- Maintain account history
- Comply with legal obligations
- Prevent fraud or abuse
Inactive accounts may be archived or deleted after a reasonable period.
9. DATA SECURITY
We implement reasonable technical and organizational measures to protect your data.
However:
- No system is 100% secure
- You are responsible for keeping your login credentials safe
- We are not liable for unauthorized access caused by user negligence
10. CHILDREN’S DATA
Our Services are not intended for individuals under the age of majority.
We do not knowingly collect data from minors.
11. YOUR RIGHTS
Depending on your location, you may have rights to:
- Access your data
- Request correction
- Request deletion
- Export your data
- Opt out of marketing
You can exercise these rights by contacting us.
12. INTERNATIONAL DATA TRANSFERS
Your data may be transferred outside your country (including to Shopify servers).
Where required, we use legal safeguards such as Standard Contractual Clauses.
13. THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for their privacy practices.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
15. CONTACT US
For questions about this Privacy Policy or your data: